Ethical Concerns & Disputes

REALTOR® Code of Ethics At-a-Glance

  • Truthfulness in statements and advertising
  • Loyalty to and fiduciary (financial and legal) duty to clients
  • Cooperation with competitors, including non-interference in exclusive relationships that other REALTORS® have with clients

Report a Concern

Ethics Complaint

Whenever possible we try to educate and advise Realtor® members before a potential problem spins out of control. Staff is available to answer general real estate questions, advise on good business practices, or simply to lend another perspective to your situation. If a problem cannot be resolved informally, there is a complaint process for educating and disciplining members who are found in violation of rules.


The Ombudsman Program is intended to provide an alternative dispute resolution service for members of the public or other Realtors® with complaints against members of the Association. An ombudsman can respond to general questions regarding real estate practices, transaction details, ethical practices and enforcement issues.

Visit NAR for more information or to file a complaint.
Visit IAR for code of ethics details.