Buyer & Seller Disputes

Disputes occur even with the help of a Realtor. And experience tells us that misunderstanding is most often the reason. Someone either did not communicate or did not communicate well enough. Talk with your Realtor and/or their Managing Broker. Open, constructive discussion usually resolves the matter and eliminates further action. But not always.

If you feel your Realtor and/or their Managing Broker failed to act according to the Code of Ethics, we can help. Here are the steps to our grievance process, which is for both clients and fellow Realtors. You must file a complaint within 180 days from the time you knew or reasonably should have known that potentially unethical conduct took place.

  1. Is your broker a Realtor?
    • If yes, proceed to #2.
    • If no, contact the Office of the Indiana Attorney General.
  2. Talk with your Realtor or their Managing Broker.
  3. File a complaint with the Lafayette Regional Association of Realtors. Please contact Mandy Westerfield at mandy@lbor.net to obtain the appropriate documentation. Our staff may need to refer you to the state of Indiana’s Real Estate Commission or the Office of the Indiana Attorney General.

For more information, please visit the NAR website to learn about professional standards, the Code of Ethics and Standards of Practice, or for a detailed description of the grievance process.